YouTube Converter FAQ
Very often users have some questions concerning installing or using YouTube Converter software. In this section we will try to answer all your questions as irrefragably as possible.

What is YouTube Converter?
Does YouTube Converter work with other sites except for YouTube?
What format can I convert video to using YouTube Converter?
What operating systems support YouTube Converter?
Is there a YouTube Converter version for mobile phones and IPhone?
How can I download YouTube Converter to my computer?
How can I install YouTube Converter?
How can I remove YouTube Converter from my computer?
Should I uninstall YouTube Converter if I want to install a new version of the program?
How can I find out what program version is installed on my computer?
How can I update a YouTube Converter version up to the latest one available at the site?
How should I start using YouTube Converter?
How can I convert a video to a video file?
How can I download and convert an audio file?
Where are downloaded files stored?
How can I watch the downloaded video?
How can I listen to the downloaded track?
How can I remove the downloaded video/audio track?
I can't find the folder with a downloaded file. What should I do?
Is it possible to resume a download?
How can I resume download and conversion?
How can I find out that the file has been downloaded and converted completely?
Can I convert multiple video/track?
How can I stop working with Youtube Converter?
I can't find the link to a video. What should I do?
How can I return to the page where a video has been downloaded from?
How can I learn the title of a video/track being downloaded?
How can I find out that the track is being converted?
How can I pause conversion of all files simultaneously?
How can I resume all downloads?
I want to remove all downloads from the list. How can I do this?
Why can't I download/convert a file?
I can't watch the downloaded video. What should I do?
I can't listen to the downloaded file. What should I do?
The converted file can't be played on my mobile phone or player. What should I do?
I have not found the answer to my question. What should I do?




What is YouTube Converter? (go to the top)
It is a program allowing you to download and right away convert a video from the YouTube to a video or audio file.




Does YouTube Converter work with other sites except for YouTube? (go to the top)
To date YouTube Converter supports only this portal. However, we are carrying on negotiations about possible cooperation with owners of other sites.

What format can I convert video to using YouTube Converter? (go to the top)
With the help of YouTube Converter you can convert video to the following formats: AVI, FLV, M2T, MP4, MPEG, M1V, M2V, MOV, WMV and audio ones: ACC, AIFF, AU, AC3, FLAC, MP3, OGG, WAV and WMA.

What operating systems support YouTube Converter? (go to the top)
YouTube Converter is compatible with Microsoft Windows® XP (32-bit and 64-bit), Microsoft Windows Vista (32-bit and 64-bit) and Microsoft Windows 7 (32-bit and 64-bit).
YouTube Converter is not compatible with ОS DOS, Microsoft Windows 3.x, Microsoft Windows NT 3.x, Microsoft Windows NT 4.0, Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows Server.
Now we are working on integrating the program into Mac OS.

Is there a YouTube Converter version for mobile phones and IPhone? (go to the top)
We are planning to develop a YouTube Converter application for mobile phones and IPhone. For the time being the program is available for Pc and notebooks only.

How can I download YouTube Converter to my computer? (go to the top)
There are several ways for you to download the software from the site.
First of all you should visit our YouTube Converter website.




On the left side of the main page you'll see the YouTube Converter shortcut, so you are to click on it. Then click on "Free download!" button.




If you are using Internet Explorer you'll see a popup window in front of you. To save the setup file you should click on "Save" button and specify a folder to save it to.




You can start the program immediately by clicking on "Run" button. For more details see question 7 "How can I install YouTube Converter".




In Mozilla Firefox web browser after clicking on "Free download!" a window will appear in front of you offering you to click on "Save File" button.




The setup file will saved to the default folder or to any other folder specified by you beforehand. Under Chrome browser the downloading will start automatically after clicking on "Free download!". In the lower part of the browser window you'll see the download status.




When the file is completely downloaded click on an arrow situated near its name. a menu will open where you can select Open menu issue to start the downloading of the application




How can I install YouTube Converter? (go to the top)
To install YouTube Converter to your computer open the folder containing the setup file and left double click on it.
Click on "Run" button in the window that has appeared.




In "License Agreement" window click on "I Accept".




The installation has started.




In the end click on "Finish" button. The program has been successfully installed and you can use it.




Also you have an option to click on "Run" button in the process of downloading the setup file to start the installation immediately.




How can I remove YouTube Converter from my computer? (go to the top)
To remove the software you should open the folder with the application files. Its address looks something like this: C: \ Program Files \ YouTube Converter . Find Uninstal.exe file and left double click on it. Confirm the uninstalling in a window that has appeared in front of you. Then the software will be removed.
You can also delete YouTube Converter via Add / Remove Programs tool in the Windows main menu. Select the program name using the cursor and click on "Remove" button.

Should I uninstall YouTube Converter if I want to install a new version of the program? (go to the top)
There is no need in doing that. The program updates are automatic and run without user's control.

How can I find out what program version is installed on my computer? (go to the top)
In the main window of YouTube Converter you can find a bar of functional buttons. Click on "About" and a window will open displaying information about the current version of the software.




How can I update a YouTube Converter version up to the latest one available at the site? (go to the top)
As soon as a new program version appears at the site updates will be done automatically. You don't have to do anything.

How should I start using YouTube Converter? (go to the top)
You can launch the application double clicking on its shortcut on the desktop.




Or you can do it directly from your browser.
First of all go to YouTube. Then choose a video you like and click on "Save video" or "Save mp3" depending on a result you want to achieve.




How can I convert a video to a video file? (go to the top)
You should visit YouTube and choose the video you need. Then click on "YouTube Converter" button and select the format you need




and video definition




Then click "Ok".




The process of downloading the file will start and then it will be converted to the selected format.
You can also launch the program double clicking on its shortcut situated on the desktop. The main YouTube Converter window will open. You should copy the link to the selected video to the browser address bar. The link will look something like that: http://www.youtube.com/watch?v=WOKI_tIBWVI. Then select a format and video quality and click on "Download" button.

How can I download and convert an audio file? (go to the top)
The principle is almost the same as with video converting. It is also very easy to do. Open a page with the video you need and click on "Save MP3" button in the browser toolbar. Then select the desirable format and click "Оk".
As in case with video you can also open the program with the help of the stortcut, then insert the link into YouTube URL bar and click "Download".

Where are downloaded files stored? (go to the top)
After the installation of the program a default folder is created where all downloaded files are saved to. It's path is С:\Users\username\Documents\YouТube Converter.
It is also possible to specify the folder using the "Destination" button situated in the upper left corner of the program window. Be careful for in this case you should specify the destination folder every time you have a new session with the application.




How can I watch the downloaded video? (go to the top)
It is very easy. You should just click on "Play" situating in the upper right part of the program window. Thus, you will be able to watch the video without exiting YouTube Converter.




There is another way. You should open the folder with downloads and paly the video using any media player installed on your computer.

How can I listen to the downloaded track? (go to the top)
To listen to the track you should perform the same actions as with playing the video file (Question 16 How can I watch the downloaded video?). Click on "Play" in the Youtube Converter video and any media player you have.

How can I remove the downloaded video/audio track? (go to the top)
Open the folder containing the file you need, select it and press “Del” button on the keyboard. Or you can use "Remove" button situating in the right part of the YouТube Converter window.




I can't find the folder with a downloaded file. What should I do? (go to the top)
It's rather easy. You should select the download line by right clicking in it and then click on "Browse" button in the main program window. It is situated on the right from the download status line on the bar of functional buttons.




A folder will open containing the file you need.

Is it possible to resume a download? (go to the top)
Yes, it is. You can do it using "Pause" button in "Task" menu issue in the main window of the program.




How can I resume download and conversion? (go to the top)
After you have paused a download the "Pause" button will be displayed as "Continue". Click on it and the converting will be resumed from the point it has been paused.




How can I find out that the file has been downloaded and converted completely? (go to the top)
After the converting has been finished, you will see a popup window displaying information about a video or an audio track.




Can I convert multiple video/track? (go to the top)
Yes, you can. More information about the process of downloading and converting a file you can get reading How can I convert a video to a video file? and How can I download and convert an audio file?




How can I stop working with Youtube Converter? (go to the top)
To do this you should click on "Х" mark in the upper right corner of the program window.




Or you can also right click on the Youtube Converter tab on the taskbar and select "Exit" menu issue.

I can't find the link to a video. What should I do? (go to the top)
Visit YouTube and choose the video you want to download and convert. Then copy the link from the browser address bar that looks like this: http://www.youtube.com/watch?v=WOKI_tIBWVI .




The address bar is a line where you enter a site address, for example: YouTube .

How can I return to the page where a video has been downloaded from? (go to the top)
You should just left click on the site address in the download bar of YouTube Converter. The browser will open a window with the video you need.




How can I learn the title of a video/track being downloaded? (go to the top)
The title is displayed in the "Title" menu issue in the main window of the program.




How can I find out that the track is being converted? (go to the top)
In the download status bar you can see the download percentage of every file.




How can I pause conversion of all files simultaneously? (go to the top)
To do that click on "Pause All" button situated in the upper part of the program window. All downloads will be paused.




How can I resume all downloads? (go to the top)
There is the "Resume All" button for this purpose.




I want to remove all downloads from the list. How can I do this? (go to the top)
You can remove all downloads by clicking on "Remove All".




Why can't I download/convert a file? (go to the top)
This may be a problem of the YouTube, so you have to wait a little and then try again to download the file.
The video you are interested in might have been removed/banned by its author ot the site administration.

I can't watch the downloaded video. What should I do? (go to the top)
-Install a media player for playing video.
-Perhaps the problem is caused by the fact that you don't have some necessary video codecs installed on your computer.

I can't listen to the downloaded file. What should I do? (go to the top)
To do that you should install a media player on your computer and install video codecs.

The converted file can't be played on my mobile phone or player. What should I do? (go to the top)
Your phone/player may fail to support this format. In this case you should study the characteristics of your device and convert the file to a suitable format.

I have not found the answer to my question. What should I do? (go to the top)
You can always contact our technical support for users of YouTube Converter filling in the form at Support Page.

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